Terms & Conditions

The following terms and conditions apply to projects undertaken by www.hancockpublishers.com:

Copyright

You own the copyright to any content we develop for you and will deliver it according to the terms we have agreed upon. We will not have any copyright over your content, and therefore, you will be free to use and publish it however you wish.

Payment

To purchase all the services listed on our site, full payment is required. However, we also offer the option to get started with a 50% upfront payment. The customer is responsible for all transaction costs, including any applicable tax charges.

Revisions

We will allow unlimited revisions to the work delivered as long as you request them within 14 days of delivery. Revision requests are processed based on the urgency of the work and will have a minimum deadline of 24 hours. We will provide unlimited revisions after the final draft is received and approved by the customer.

Revisions can be requested after the ordering process, once the product has been submitted for review and its status has changed to "Waiting for Customer Approval." At this point, the customer can request revisions by emailing their designated Project Manager to verify that the original requirements are met for the entire product.

In addition, customers are allowed to make any changes at their discretion to any material we send them after the order is completed and before publishing, given that the content is provided in Word format. They have the right to the content. Our customers can control the final product and make any changes in line with their goals and preferences.

Change of mind

At Hancock Publishers, we understand that clients may sometimes change their minds about their work. In these instances, it is important to note that we do not offer refunds. We believe in maintaining the integrity of our refund policy and urge customers to consider their plans carefully before proceeding.

Project requirements

All project requirements are discussed with the client before the start of the project. The resolution of disputes at the service level will adhere to the terms and conditions agreed upon at the beginning of the project, including these terms and conditions and acceptable business practices.

Refund policy

Hancock Publishers offers a 100% refund on all our services at any stage of the project should a customer feel that their needs are not fully met. However, this is not an unconditional refund, and certain terms and conditions apply.

The refund policy of Hancock Publishers is null and void in the following circumstances:

1. You have demanded changes beyond the original ideas.
2. If an order is put on hold at the customer's request, the refund will be canceled.
3. The company’s policies have been violated.
4. The client has not provided all the necessary information to create the brief.
5. Reasons such as 'change of mind,' 'disagreement with a partner,' or other reasons not related to the service provided are not eligible for a refund.
6. After a customer has approved multiple rounds of adjustments (for any service), refunds cannot be made.

Term of use of this website

The information provided on www.hancockpublishers.com including but not limited to the services provided by the company, does not constitute any advice, certifications, guarantees, or warranties.

The company, its affiliates, associates, and employees are not responsible for any damages or losses that could occur to anyone due to any accidental error in the information provided on this site.

You agree to indemnify, defend, and hold the firm, its affiliates, subsidiaries, officers, agents, and employees harmless from any liabilities, claims, losses, damages, and expenses arising out of or in connection with

1. Your access or use of the site and the services provided therein.s
2. Your breach of the Terms and Conditions of Service.
3. Your violation of any rights granted by a third party, including without limitation intellectual property, privacy, publicity, or property rights.

The terms of this agreement and the use of this website do not constitute a partnership, joint venture, or employment relationship between you and the company.

Disclaimer

The trademarks and logos of all companies shown on our website are the intellectual property of their respective owners. We are not affiliated with, partnered with, endorsed by, or in any manner officially connected with the companies mentioned or their respective trademarks. The use of these trademarks and logos does not imply endorsement or affiliation between us and these businesses. The use of these trademarks and logos is to identify our products. All information and content available on our website are solely for informational purposes and should not be taken as professional advice. We do not warrant the accuracy, completeness, or reliability of the information on our site. We are not liable for any omissions or errors or for the outcomes derived from using the information provided. Any reliance you place on this information is at your own risk.